Refund & Exchange Policy

Return & Refund Policy | Argana Beauty

Your satisfaction with our K-beauty and Korean skincare products is our top priority. If you are not entirely happy with your purchase, we are here to help.

7-Day Return Policy
You have 7 days after receiving your item to request a return.

Return Eligibility
To be eligible for a return, your item must meet the following conditions:

• It must be in the same condition as when you received it.

• It must be unused and unopened.

• It must be in its original, sealed packaging.

• You must provide the receipt or proof of purchase.

How to Start a Return
To initiate a return, please contact us via:

• Email: support@arganabeauty.ae

• WhatsApp: +971 54 741 6947

Our customer service team will guide you through the process. If your return is accepted, we will process an exchange or a refund via bank transfer.

Shipping & Refund Deductions
Please note:

• The original shipping cost is non-refundable.

• The cost of return shipping will be deducted from your refund amount.

Damages & Issues
Please inspect your order immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us right away via WhatsApp or email. We will evaluate the issue and work swiftly to resolve it for you.

Non-Returnable Items
For health, safety, and quality assurance reasons, we cannot accept returns on the following:

• Any product that has been opened or used.

• Items on final sale or promotion.

• Gift cards.

Order Modifications & Cancellations

• Orders cannot be canceled once they have been shipped from our warehouse.

• We reserve the right to cancel any order that has not yet been shipped.

Questions?
You can always contact us with any questions regarding your return at:

• Email: support@arganabeauty.ae

• WhatsApp: +971 54 741 6947